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The heart of AI at IPDigital.

Our AI Centre of Excellence in Bengaluru is where AI becomes practical. It builds our portfolio products, brings AI into every service we run, and helps clients decide where AI is worth it and how to adopt it safely.

Our approach

Start from the work, prove it, then operate

We map real workflows before choosing a model, prove value against the client's own baseline, and follow a 30-60-90 day path from idea to production, then stay to run it.

How we build

Agentic, open and accountable

Cloud-native delivery and hyperautomation as the foundation; AI agents with authority models and human approval; a choice of models rather than lock-in; open standards such as MCP and OpenTelemetry.

Responsible AI

Governance that travels with the work

Scoped autonomy, escalation paths, audit and evidence, and evals as an ongoing control rather than a one-time sign-off. Aligned with GDPR/CCPA and emerging regulation such as the EU AI Act.

Partners

Platforms we implement and support

Technology partners such as Mozark for AI-native testing and AI FinOps, alongside our OEM and platform alliances.

How we engage

From pilot to production

Discover real workMap the process as it runs today, exceptions included, before picking a model or tool.

Connect systems and dataAccess, identity and data quality so agents reach systems of record safely.

Redesign for agentsResequence steps: machines handle volume; people keep judgement where it matters.

Human oversight and authorityWho the agent may act for, what needs approval, and how trust expands over time.

Evals and operateMeasure quality, swap models, fix permission drift: ownership after go-live, not a handoff.